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FAQs



Frequently Asked Questions

Customized Designs

We love to work with our customers to create colors and designs that match a specific event. Some of examples of what our customers ask:

  • Creating company Logos for conventions, training seminars and thank-you gifts
  • Designing specialty shapes for product launches and store openings
  • Placing pictures on cookies for award ceremonies and on invitations for events
  • Adding names to cookies for weddings or party name cards

To start the discussions, please email or fax us a picture of what you are looking for.

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Ingredients

O'My Goodness cookies are made from only the finest ingredients, the same ingredients that you'd use if you were to bake them yourself. You can review the ingredients   After being individually cut and baked, each cookie first has a base coat of royal icing applied, and then is hand decorated.   In total, it takes us three days to complete each masterpiece.

Cookie: unbleached flour, butter[milk], sugar, eggs, vanilla

Icing: powdered sugar, meringue powder [potato starch, cream of tartar, baking soda, xanthan gum, salt, lactic acid, egg albumen], water and corn syrup, contains 2% or less of the following: artificial color yellow #5, titanium dioxide yellow #6, red #3, red #40, blue #1, glycerin, sorbitol modified food starch, preservative [sodium benzoate, potassium sorbate], vegetable gum, citric acid

Contains milk, eggs, wheat flour

For those with Nut and Peanut allergies, we operate in a Nut and Peanut-Free environment.

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Trans fats

0, none, nill. Who would of thought that cooking with nothing but butter would be a healthly thing. Turns out that milk has no trans fats.

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International Orders

At the current time, we only ship within the United States of America and Canada

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We are Kosher!

Click here to see our certification.

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Nutrition

The following are the nutrition facts for our regular butter cookie:

Most of our cookies weigh approximately 2 ounces, or 57 grams.  The FDA defines that the serving size of a cookie is 27 grams.  So ....

Serving Size

1 Cookie (57 g, 2 oz)
Servings Per Cookie:  About 2

Nutrition Amount Per Serving:

nutritional-value-regular.jpg

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Packaging

Our cookies are package three different ways:

  • Cookies purchased individually are packaged in clear bags, heat sealed, and carefully tied with colorful tulle. Cookies are then protected with bubble wrap before being placed in the shipping box
  • Gift Boxes contain cookies that also individually packaged as described above, then protected with bubble before being placed into the gift box. Gift boxes are then placed into a shipping box
  • Our cookie tins have padding between each layer of cookies. The tin is then placed into the shipping box
packaging.jpg

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Sales Tax

By law, we are required to charge sales tax to all retail orders shipped to Illinois

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Shelf Life

Our cookies have a shelf-life of six months, even though we use no preservatives. We've even received calls from customers whom have eaten our cookies after a year or more and they still thought the cookies tasted great! However, we recommend that you don't wait quite that long before enjoying their buttery goodness.

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Shipping

O'My Goodness ships all orders out of it's Lake Bluff, Illinois, bakery. We ship out Federal Express Ground to contenental US locations.   We can expedite shipments upon request.  FedEx does not deliver to PO Boxes or APO/FPO boxes.

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Wholesale

We do have a wholesale price schedule for companies with a current, valid, resellers license in the state(s) they do business in. Please go to our wholesale site at www.omygoodness.org and register.  We have over 2000 designs, so if you only look here, you are missing lots of great ideas.

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Yes, we are peanut and nut free!

We do not have any ingrediants that contain peanut or nuts in any of our products and we do not allow peanut and nuts into our facility.  We train our employees regularly about what would happen to a child if they should bring in something with nuts and some of that oil should get on a cookie.  Since must of them are mothers, they get this!

And we've been tested time and time again by parents just like you!  Check out this endorsement on a Nut-Free Blog

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